KS
Kate S
1 reviews | Active since Mar 2014
01 Dec 2021, 17:07
Carlicense.co.za - suspected ****
My pensioner father used carlicense.co.za to supposedly renew his license and paid them R600. He has not seen his license or his money. Not a good experience and we suspect a ****. We are considering reporting the 'company' to the police.
Helpful (0)
Replies (13)0
Replies (13)
CarLicence.co.za's replyOfficial
02 Dec 2021, 09:52Hi Kate,
Happy Thursday! Thank you so much for the message. I did try give you a call with no success. Could you kindly send me the licence number so i can check this on my side and revert back to you
Looking forward to hearing from you
Happy Thursday! Thank you so much for the message. I did try give you a call with no success. Could you kindly send me the licence number so i can check this on my side and revert back to you
Looking forward to hearing from you
CarLicence.co.za's reply02 Dec 2021, 09:52
Official
Hi Kate,
Happy Thursday! Thank you so much for the message. I did try give you a call with no success. Could you kindly send me the licence number so i can check this on my side and revert back to you
Looking forward to hearing from you
Happy Thursday! Thank you so much for the message. I did try give you a call with no success. Could you kindly send me the licence number so i can check this on my side and revert back to you
Looking forward to hearing from you
KS
Kate S's updateReviewer Update
02 Dec 2021, 12:50Hi, I was driving so didn't answer. When I called back there was no reply.
If you are serious about fixing this please try again. My father dealt with Ellie Mhlangu in *** ..license for T Chisholm.
We are now doing the license ourselves as it has now expired and we would like a refund.
We are still not convinced this isn't a **** and have a statement ready for the police.
If you are serious about fixing this please try again. My father dealt with Ellie Mhlangu in *** ..license for T Chisholm.
We are now doing the license ourselves as it has now expired and we would like a refund.
We are still not convinced this isn't a **** and have a statement ready for the police.
KS
Kate S's update02 Dec 2021, 12:50
Reviewer Update
Hi, I was driving so didn't answer. When I called back there was no reply.
If you are serious about fixing this please try again. My father dealt with Ellie Mhlangu in *** ..license for T Chisholm.
We are now doing the license ourselves as it has now expired and we would like a refund.
We are still not convinced this isn't a **** and have a statement ready for the police.
If you are serious about fixing this please try again. My father dealt with Ellie Mhlangu in *** ..license for T Chisholm.
We are now doing the license ourselves as it has now expired and we would like a refund.
We are still not convinced this isn't a **** and have a statement ready for the police.
CarLicence.co.za's replyOfficial
03 Dec 2021, 16:29Hi Katie,
Could you kindly send the licence number in question so i can investigate and resolve this my side
Could you kindly send the licence number in question so i can investigate and resolve this my side
CarLicence.co.za's reply03 Dec 2021, 16:29
Official
Hi Katie,
Could you kindly send the licence number in question so i can investigate and resolve this my side
Could you kindly send the licence number in question so i can investigate and resolve this my side
KS
Kate S's updateReviewer Update
03 Dec 2021, 17:50I'm not posting it publicly. You are welcome to call or email and get it. Or look at your supposed records.
We are not holding our breath to hear from you as you did not respond timeously to any of his emails before. Refund or the police.
We are not holding our breath to hear from you as you did not respond timeously to any of his emails before. Refund or the police.
KS
Kate S's update03 Dec 2021, 17:50
Reviewer Update
I'm not posting it publicly. You are welcome to call or email and get it. Or look at your supposed records.
We are not holding our breath to hear from you as you did not respond timeously to any of his emails before. Refund or the police.
We are not holding our breath to hear from you as you did not respond timeously to any of his emails before. Refund or the police.
CarLicence.co.za's replyOfficial
06 Dec 2021, 09:58Hi Kate,
We cannot find the profile with the information given hence asking for the licence number. Could you kindly email it to *** so we can assist you further. Thank you so much
We cannot find the profile with the information given hence asking for the licence number. Could you kindly email it to *** so we can assist you further. Thank you so much
CarLicence.co.za's reply06 Dec 2021, 09:58
Official
Hi Kate,
We cannot find the profile with the information given hence asking for the licence number. Could you kindly email it to *** so we can assist you further. Thank you so much
We cannot find the profile with the information given hence asking for the licence number. Could you kindly email it to *** so we can assist you further. Thank you so much
KS
Kate S's updateReviewer Update
06 Dec 2021, 11:46You have all his information already via Ellie Mhlanga and sent to your email address - ***. His name is Terence Chisholm. This is why we are suspicious of your intenions. If you genuinely intend to rectify this then you need to phone him to arrange a full refund for the services he has paid for but you have not rendered.
KS
Kate S's update06 Dec 2021, 11:46
Reviewer Update
You have all his information already via Ellie Mhlanga and sent to your email address - ***. His name is Terence Chisholm. This is why we are suspicious of your intenions. If you genuinely intend to rectify this then you need to phone him to arrange a full refund for the services he has paid for but you have not rendered.
CarLicence.co.za's replyOfficial
06 Dec 2021, 13:27Hi there,
We are trying our best to resolve this for you but i cannot do that without the licence number. Kindly email it to *** so i can resolve this to you.
Thank you so much
We are trying our best to resolve this for you but i cannot do that without the licence number. Kindly email it to *** so i can resolve this to you.
Thank you so much
CarLicence.co.za's reply06 Dec 2021, 13:27
Official
Hi there,
We are trying our best to resolve this for you but i cannot do that without the licence number. Kindly email it to *** so i can resolve this to you.
Thank you so much
We are trying our best to resolve this for you but i cannot do that without the licence number. Kindly email it to *** so i can resolve this to you.
Thank you so much
KS
Kate S's updateReviewer Update
06 Dec 2021, 13:58Dear anonymous carlicense person. Your email address does not show here. It is starred out (in every one of your messages). You have been emailed on the Only email adress we have for you - which is ***. If there is another email address to contact your elusive employees or the owner of this so called company on, it is not being given out here or shown.
You Have all of his information already (and his money!) so I am sure you can understand our frustration. Please speak to your person Ellie Mhlanga or check your emails.
You are not coming across as trustworthy or accomodating in any way at all. You have what you need to do the right thing but you are not doing it. It does not appear as if you have any intention of resolving this or Paying Back the Money.
You Have all of his information already (and his money!) so I am sure you can understand our frustration. Please speak to your person Ellie Mhlanga or check your emails.
You are not coming across as trustworthy or accomodating in any way at all. You have what you need to do the right thing but you are not doing it. It does not appear as if you have any intention of resolving this or Paying Back the Money.
KS
Kate S's update06 Dec 2021, 13:58
Reviewer Update
Dear anonymous carlicense person. Your email address does not show here. It is starred out (in every one of your messages). You have been emailed on the Only email adress we have for you - which is ***. If there is another email address to contact your elusive employees or the owner of this so called company on, it is not being given out here or shown.
You Have all of his information already (and his money!) so I am sure you can understand our frustration. Please speak to your person Ellie Mhlanga or check your emails.
You are not coming across as trustworthy or accomodating in any way at all. You have what you need to do the right thing but you are not doing it. It does not appear as if you have any intention of resolving this or Paying Back the Money.
You Have all of his information already (and his money!) so I am sure you can understand our frustration. Please speak to your person Ellie Mhlanga or check your emails.
You are not coming across as trustworthy or accomodating in any way at all. You have what you need to do the right thing but you are not doing it. It does not appear as if you have any intention of resolving this or Paying Back the Money.
CarLicence.co.za's replyOfficial
07 Dec 2021, 13:20Good day, thank you for your message.
We have sent you an email directly requesting the licence number so we can assist you. We cannot search our system without the licence number so yes we have your fathers details but i cannot access his profile without the licence number. The email address you used is unfortunately incorrect as our company name is CarLicence with 2 "C's" and not and "S"
Looking forward to your response on email so we can resolve this for you
We have sent you an email directly requesting the licence number so we can assist you. We cannot search our system without the licence number so yes we have your fathers details but i cannot access his profile without the licence number. The email address you used is unfortunately incorrect as our company name is CarLicence with 2 "C's" and not and "S"
Looking forward to your response on email so we can resolve this for you
CarLicence.co.za's reply07 Dec 2021, 13:20
Official
Good day, thank you for your message.
We have sent you an email directly requesting the licence number so we can assist you. We cannot search our system without the licence number so yes we have your fathers details but i cannot access his profile without the licence number. The email address you used is unfortunately incorrect as our company name is CarLicence with 2 "C's" and not and "S"
Looking forward to your response on email so we can resolve this for you
We have sent you an email directly requesting the licence number so we can assist you. We cannot search our system without the licence number so yes we have your fathers details but i cannot access his profile without the licence number. The email address you used is unfortunately incorrect as our company name is CarLicence with 2 "C's" and not and "S"
Looking forward to your response on email so we can resolve this for you
KS
Kate S's updateReviewer Update
07 Dec 2021, 14:05We have emailed you. On the correct email address. We have requested a refund and for your company to remove all details you have of my father from your records as we do not trust that these will not be used in a nefarious way or sold or for a ****.
KS
Kate S's update07 Dec 2021, 14:05
Reviewer Update
We have emailed you. On the correct email address. We have requested a refund and for your company to remove all details you have of my father from your records as we do not trust that these will not be used in a nefarious way or sold or for a ****.
CarLicence.co.za's replyOfficial
07 Dec 2021, 16:25Perfect thank you so much! We will look and revert back shortly
CarLicence.co.za's reply07 Dec 2021, 16:25
Official
Perfect thank you so much! We will look and revert back shortly
KS
Kate S's updateReviewer Update
07 Dec 2021, 16:52We are requiring a refund for services not rendered, and removal of all his information from any of your records.
KS
Kate S's update07 Dec 2021, 16:52
Reviewer Update
We are requiring a refund for services not rendered, and removal of all his information from any of your records.
CarLicence.co.za's replyOfficial
08 Dec 2021, 08:31Hi there,
As per Mari's email could you kindly send the green paper and disc to her email. Once we receive this we will process the refund. Unfortunately we do have a company process to follow and as soon as we get a copy of that paper we can process the refund for you. We also do not keep any additional information of clients when we refund or deliver as our services have been completed. Customer information is not sent or used elsewhere.
As per Mari's email could you kindly send the green paper and disc to her email. Once we receive this we will process the refund. Unfortunately we do have a company process to follow and as soon as we get a copy of that paper we can process the refund for you. We also do not keep any additional information of clients when we refund or deliver as our services have been completed. Customer information is not sent or used elsewhere.
CarLicence.co.za's reply08 Dec 2021, 08:31
Official
Hi there,
As per Mari's email could you kindly send the green paper and disc to her email. Once we receive this we will process the refund. Unfortunately we do have a company process to follow and as soon as we get a copy of that paper we can process the refund for you. We also do not keep any additional information of clients when we refund or deliver as our services have been completed. Customer information is not sent or used elsewhere.
As per Mari's email could you kindly send the green paper and disc to her email. Once we receive this we will process the refund. Unfortunately we do have a company process to follow and as soon as we get a copy of that paper we can process the refund for you. We also do not keep any additional information of clients when we refund or deliver as our services have been completed. Customer information is not sent or used elsewhere.