CE
Cleo E

1 reviews | Active since Jul 2011

18 Oct 2021, 07:45

CarLicence.co.za is a ****

My partner and I both paid a lot of money to get our car licences renewed through these guys, NOTHING to show for it! This is a **** and we're reporting it to police.

0
Replies (4)
CarLicence.co.za
CarLicence.co.za's reply18 Oct 2021, 09:27
Official
Good morning Cleo, Thank you so much for the lovely chat this morning and making me aware of this unfortunate situation. I have arranged for your discs to be dispatched to you today where they will be delivered to your home. I do apologize for the delay in getting these to you as this is not the service we strive to offer our customers. Please let me know if you need anything else. 

Have a lovely day further
CE
Cleo E's update18 Oct 2021, 09:48
Reviewer Update
Hi. I take it this is Marizell? If so, I am waiting to see what pans out today. All my red flags are up about this, sorry. I would like to give you the benefit of the doubt before launching into an enquiry/police/media, etc. so please do ensure this happens. Some advice: your website is very "closed" about who, what and where you guys are. You could build some trust by being more open.
CE
Cleo E's update18 Oct 2021, 13:31
Reviewer Update
Our licences were FINALLY delivered at 13h30 today, 18 October 2021, but only because we threatened heaven and earth. Thanks Mari for sorting it out, but I will not use your company again. One doesn't need headaches like this.
CarLicence.co.za
CarLicence.co.za's reply18 Oct 2021, 13:59
Official
Hi Cleo, 

Thank you so much for the message I do understand the headache we have put you through unnecessarily. We will definitely be looking at improving our processes so we can keep important clients like you happy as that's what our company strives to do. 

Have a lovely afternoon further