Carlicence.co.za

Item: CarLicence.co.za
Rating: 1
Author: Charlene G

I requested a refund on the 28 of February 2022. I was told that they have a backlog if refunds and I am on the list to be paid. Till this date no payment has been made. They give automated responses to emails and make promise they can't keep. Don't use them as they still haven't refunded my money.

Helpful (0)

Replies (3)

CarLicence.co.za's replyOfficial

06 Apr 2022, 14:59

Good day,

Thank you for your message. We will send you proof of refund by COB tomorrow. We do apologize for the delay in this regard

Have a lovely afternoon further

CarLicence.co.za's reply06 Apr 2022, 14:59

Official

Good day,

Thank you for your message. We will send you proof of refund by COB tomorrow. We do apologize for the delay in this regard

Have a lovely afternoon further

Charlene G's updateReviewer Update

08 Apr 2022, 08:20

No proof of payment received yesterday, I will be getting my lawyer to contact your company for the refund of my money. This is absolutely bad customer service and by posting that response you are misleading people to believe that carlicences.co.za is reputable company, when you are not at all.

Charlene G's update08 Apr 2022, 08:20

Reviewer Update

CarLicence.co.za's replyOfficial

11 Apr 2022, 07:50

Good morning,

Apologies for the delay i have requested finance to send you proof of refund today. Our support team will also be in contact today to assure you your request for the proof of refund will be sent

Have a lovely day further

CarLicence.co.za's reply11 Apr 2022, 07:50

Official