EB
Estee B

1 reviews | Active since Jun 2022

28 Jun 2022, 15:42

Bad Service Experienced! Do not use this service.

On the 08/06/2022, I renewed the vehicle license expiring on the 30/06/2022. On numerous occasions, I have tried contacting them via telephone as well as email. All the email addresses do not work. If you call, you are placed on hold and no answered. Only messages are send saying they are experiencing a delay. I went to the post office today to collect the license disk, there was NO delay. I want a refund immediately! This is a ****!!

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Replies (3)
CarLicence.co.za
CarLicence.co.za's reply29 Jun 2022, 08:06
Official
Good morning Estee, 

Happy Wednesday! Thank you so much for your message. 

We do apologize for the delay in getting your licence disc delivered to you. There has been unforeseen delays at the department and now with load shedding stages increasing it does not do us any favors as the department does not have working generators. As promised by our support agent Palesa we will dispatch your disc before Friday this week. 

Have a lovely day further

Keep warm! 
EB
Estee B's update29 Jun 2022, 08:45
Reviewer Update
Thank you, please confirm the process to request a refund. I collected the licence disk yesterday. I do nit need your service anymore. Please refund the amount immediately.
CarLicence.co.za
CarLicence.co.za's reply29 Jun 2022, 11:37
Official
Hi there, 

Someone from our office will be in contact shortly