COMPLAINT

The reason for my post is regarding my recent holiday at Caribbean Estate which is such a highly rated holiday destination on the South Coast. I have various complaints regarding our recent stay at the resort namely, Sub standard units - one pays a fortune for accommodation per day/******/Lies/Rude attitude from snr staff. A colleague of mine highly referred me to go to Caribbean she rave so much that I had to stay at the resort only to be disappointed. On the arrival at the resort we checked in about 4:30-5pm only to encounter the following problems, DSTV did not work at all on the 5 Feb only started working on 6 Feb @ 12pm/Electrical problems/Kitchen cupboard was sticky wasn't opening properly/Main bedroom door inter leading to balcony was jammed/Air cons wasn't working properly. While preparing supper the electricity kept tripping. I was referred to a Mr Prinsloo who was totally rude and arrogant who just rep**** and said problems happened and unfortunately we were the guinea ***s that faced the problems. He kept on saying that there were no problems with the specific unit and that they did a checklist before we checked in he even said we can post on Social Media.