********* and Unfair Business practice

I bought a CLA*** model on July, 3 days later when I went for insurance pre assesment I was advised my car will fail the test because the 2 front tyres were damaged and not roadworthy. I went back to the sales person Patrick Phalane, him, 2 guys Benny and Wayland came to inspect the tyres and all said they were fine. 7th September I got a fine for the same damaged tyres which I reported to the FNI and he escalated the query to the sales manager Nathi Mbatha who literally ignored my query and didn't bother responding or give me feedback unless I contacted him first. His only reply was that he's awaiting a report from dekra and a report from their workshop. It makes me wonder how this car went through the roadworthy with tyres that aren't fit enough. This is ********* and unfair business practice, ***** and misrepresentatun. False advertising of good service and deception.