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shane.mamile shane.mamile

1 reviews | Active since Feb 2017

19 Feb 2019, 17:21

Mercedes bedford/ Malboro **************** & appalling service.

I am so appalled and disgusted at the service I received from Mercedes Benz Bedford/ Malboro from Nathi the sales manager and Benny the sales executive. I inquired about a vehicle on the Auto Trader in the beginning of February, I paid a holding deposit shortly after and collected the vehicle on the 14th of February 2019. I understood that the vehicle had to go for reconditioning but it took over 13 days, upon collection I was given a car with warning lights on, the headlight wasn't functional and the right front wheel made a big noise. I drove the car to Nelspruit only to be told that the vehicle would be attended to on the 28th of February. i drove the vehicle up to Joburg yesterday to cancel the deal, they then showed me two vehicles. I thought it would only be fair to let them rectify the problem, Benny and Nathi assured me the vehicle would be delivered today only to be **** to. I was told the vehicle left Joburg at 12pm and at 4pm they tell me they had the driver return and would only reach joburg between 12am and 1pm. What makes me really upset is that Nelspruit is a 3 hour drive not 8, they have been lying to me all along. I have never in my history of buying cars dealt with such ***** and unprofessional people, both manager and sales person. I would like to be refunded the money I spent buying the vehicle and traveling up and down with false promises.

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