Horrible service

<p> Good Day,</p> <p>I booked in my car for a service on Friday (12 August), myservice advisor was Sarel. I told Sarel i am bringing my car for the 15 000 service even though it was less the 15000 requires kilos. i told him i am going to Kimberley for a funeral the weekend and need the car to be attended to on that day. I requested for the exhaust to be checked as i had a tyre burst and suspected that this might impacted this part of the car. I got a sms for the service department advising that Sarel is attening to my car at 10:15 and he will keep me updated regarding the progress. I never received a phone call from Sarel and called the serive manager. He advised Sthat he will liaise with Sarel and provide me with feedback. He called me back and advised that Sarel checked the exhaust and it was impacted, he was just wiating for the pricing and will call me back. Sarel never called me back i kept on calling. I aslo requested for the mirror above the driver seat to be fixed as it was loose. In addition i was clear to also check the speakers in the boot , since i bought the car no sound was coming from the boot. When i arrived at the dealership Sarel told me the mirror was done and the normal car service. The exhaust does not fall under the warranty as it was damaged when i got a tyre burst and the price is R13 000. He also told they done the wheel aligned and check the handbrake which i had a complained as well as the light goes on and the car rolled back twice. The secong time the car rolled back it damaged my drivers door. i told him this was a very big hazard akes i good roll into other cars. He ensured me that the technicians checked the handbrake and it was all well. I asked him to send it in a email and he said he was not able to do that. He trusted howord regarding the above and signed the forms. As i was on my way home i see that the mirror was not fixed and called the service manager whilst i was on the highway, he asked me if i could come back. i told him that i was on my way back to the south and i am in th peak of traffic. It was impossible to turn back at that time. He told me he will send someone today to my work place to fix the mirror. i am still waiting as no one arrived. When i got him i checked the speakers in the boot which Sarel also ensured was fixed and notice there was no speakers in the boot. I called the service manager and told him about the speakers and he response was they fixed the front speakers at the driver seat door which i did not requested in the first place. The service manager also told him they checked the rear view mirror and could not find any fault. i never requested for the rear view mirror to be checked. When i got to a garage in Kimberley i requested for my oil to be checked and i was advised that i need one pine of oil. This suggested that normal service was never done. When i called the service manager today he advised that i never booked for a service and that they never touched the boot. I called my sales guy Trevor at Bedfordview to provide with proof that the speakers was installed when i bought the car. I regret buying my car at this dealership. The after sales service is poor and service department is taking no responsibilty for their mishaps. I am seeking legal advice at this point as i am getting no joy from the dealership.</p>