1 reviews | Active since Jun 2011
Failure to Fix Cracking Sound, Software failure and Sunroof onJeep Grand Cherokee overland over 8 attempts
<p>I bought brand new Jeep Grand Cherokee 3.6 Overland from Cargo Motors Bedford view Meadowdale 2015. I never enjoy this car especially when I go over the humps and remember it’s 4X4. I took this car eight (8) times to the same dealer to fix it. Unfortunately, I still have the same issues for two years. This gave me attitudes, as I am now exhausting my maintenance plan while the problem is not fixed. I reported Sunroof it was replaced and still has the same air leakage, I reported the camera display which stop while reversing and it was not fixed. I had to hit object at the parkade because of this display failure. If you can imagine I pay a fortune on this car but the issues listed, they give me sleepless night. I tried to be patient with them but now I need them to take this car back. I am now lost interest with their tricks. Always they tell me they know were the problem is. Michael was the first guy to assist me, later Wesley then kept going, Carl was on it. in fact, I can say all technician tested my car and agreed that is a problem. I am now even afraid to drive fast as I am not sure what is warned out on the car. The unpleasant sound and software failure put my life in danger. I want them to take this, it is not worthy for its price. They have changed shocks which cost almost 50k and still the problem persists. This is factory fault I am no longer prepared to hear anything about this car, I ran out of patient. I just need to know when can I bring the car to them. a brand-new car cannot finish shocks within two years. This need to be known by people who still need to step into Jeep world. I am tired and I have been patient enough and no one want to listen. I am sure you can agree with me, if you are very lenient people think you are not well, I tried to follow my interpersonal s**** now Cargo Motors Bedford view takes advantage of me. This must stop. Very irritated.</p> <p> </p>
with regards to this matter, i am still waiting aggain for their CALL to arrange tradein on this car. truelly this department is full of incompetence people. I dont think i will recomend anyone to this dealer. very useless. its almost a two weeks being taken from pillar to post. Telecomference call which doesn't solve any thing. I am quite annoyed with this dealer. Three managers resigned because of this problem and they still delay me so that this car can injure me. They also brought the fourth manager who thinks he knows what the problem is. I am not so stupid to obey anything which doesnt help me. I;ve taken my resolution. This is their fault they need to resolve it.Tired with Cargo Motors meadowdale
with regards to this matter, i am still waiting aggain for their CALL to arrange tradein on this car. truelly this department is full of incompetence people. I dont think i will recomend anyone to this dealer. very useless. its almost a two weeks being taken from pillar to post. Telecomference call which doesn't solve any thing. I am quite annoyed with this dealer. Three managers resigned because of this problem and they still delay me so that this car can injure me. They also brought the fourth manager who thinks he knows what the problem is. I am not so stupid to obey anything which doesnt help me. I;ve taken my resolution. This is their fault they need to resolve it.Tired with Cargo Motors meadowdale
What a Dealer, people should know what they are getting through with this dealership Cargo Motors Bedford view. self-protecting no customer centric. only thinking for themselves. they now decide they will buy the car which leaves me with total of 300k to be paid by me. what a joke- this guys are full of themselves. I am now hired avis car which they don’t want to take any responsibility. Imagine you have a dealer which fires their managers just to get the case cold. this guys have no customer service. I am now getting a lawyer to deal with them. what stops them to exchange the car and insist of fixing the car which was brought to them 8 times without success. this kind of behavior I thinks needs to be dealt with professionally. If you still think of buying car with them think twice. is very disturbing. A two years old car has already changed Shocks, sunroof which was not properly fitted and still an issue. We talk a very expensive car here Jeep Cherokee overlands.
I am quite disturbed with their behavior. I think they need to be taught a lesson.
What a Dealer, people should know what they are getting through with this dealership Cargo Motors Bedford view. self-protecting no customer centric. only thinking for themselves. they now decide they will buy the car which leaves me with total of 300k to be paid by me. what a joke- this guys are full of themselves. I am now hired avis car which they don’t want to take any responsibility. Imagine you have a dealer which fires their managers just to get the case cold. this guys have no customer service. I am now getting a lawyer to deal with them. what stops them to exchange the car and insist of fixing the car which was brought to them 8 times without success. this kind of behavior I thinks needs to be dealt with professionally. If you still think of buying car with them think twice. is very disturbing. A two years old car has already changed Shocks, sunroof which was not properly fitted and still an issue. We talk a very expensive car here Jeep Cherokee overlands.
I am quite disturbed with their behavior. I think they need to be taught a lesson.