Dodge Journey Alignment Manufacturing problem

I purchased a DodgeJOURNEY 3.6 ON 6/6/2016 from Mercurius motors Tzn. On 30 Jan 2015 with 15217ks on the clock, I took it to the dealer for the first service Icomplained about the left rear tyre that was showing problems on the run surface.The reply I received from the service departm was that,that was an alignment problem and that the alignment can only be done on the 30000ks service. I complained about it to the service mger and he rep**** that was procedure. <br> On 1/12/2015 I took the vehicle for the 30000ks service and again complained about the rear tyres especially the left rear tyre that was worn extremely the reply Tracy received from the factory rep was that it was not their problem. The alignment could not be done due to the state of the tyre and that they could do nothing re the tyre. I then took the car to HiQ Hdsp for new tyres and to do the alignment and they were surprised by the state of the tyres and the alignment reading. The machine showed that there was a problem with the toe of the vehicle and a PROBLEM with the cradle of the vehicle and that it is impossible to do the castor&amp