1 reviews | Active since Sept 2014
Bad Service from Cargo Motors Tzaneen, Polokwane and Bedfordview
I bought a 2012 Jeep Grand Cherokee from Tzaneen. The vehicle had issues which the dealership took ownership. They fixed 1 major issue, but Its now 5 months that i am struggling to get the rest of the items fixed. To me, it seems there is a concerted effort to shut me down.
The outstanding issues are: 1) Faulty spare key - Needs replacement 2) Faulty Volume control switch by the steering wheel. They promised to order a new one 3) Broken Radio Antena
Repeated calls and emails are being avoided.
Last i spoke to the dealer principal, Ridwan Jeewa and he asked me to get the issues fixed by the nearest dealer, Bedfordvew. I communicated with them in November 2018 but now they tell me they are awaiting approval from Jeewa.
I am now having issues with the alarm system which goes off for no apparent reason, and could be assosicated with a faulty transponder on the only key i have. 2 days ago Victor Thom at Bedfordvew asked me to bring in the vehicle. I just collected it today and was informed that "Nothing has been done"
I am wondering why i am getting this bad service. I am just wondering if its just a coincidence that i am getting bad service from all 3 branches?
