Jj
Joanita joanita.labuschagne

1 reviews | Active since May 2026

06 Sept 2022, 09:23

Worst company ever!!!!!!!!!!!!!!!!!!!!!

First impression is wonderful. Booking online is easy enough. The price is good and they brag with "No hidden costs" etc. However, when you flight gets delayed, contacting them to make arrangements for the car rental, is a nightmare! All e-mails come from "noreply" addresses, the only telephone number is a UK number and there is no alternative communication options. The online form gets answered 2 days later with a "sorry but you did not show and therefore no refund will be given". I made the mistake of booking a second vehicle, thinking that the credit of the first will be transferred as it is for the same day, just a bit later in the day, but that did not happen and the R3800 balance payable at the rental desk, became R7500. They definitely have HIDDEN COSTS! Never ever make use of them.

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