CP
Candace P
1 reviews | Active since Dec 2019
17 Dec 2019, 15:47
********!!!!
My mum (57yrs old) tried to hire a car from this place online and they debited her account for R2000 but she did not get the car or refund, when inquires were made they had informed her she can not get a refund.
Please help, The legimatacy of this place is questionable, we need answers as to why her account was debited with no car provided or refund, my mum just recieved a confirmation email only and no service was provided
Helpful (0)
Replies (3)0
Replies (3)
CarFlexi.com's replyOfficial
18 Dec 2019, 17:10Dear Candace P,
Thank you for your review and for giving us the opportunity to respond to you. Could you please inform us about your voucher number to investigate this case? Thank you in advance. Kind regards, CarFlexi.com
Thank you for your review and for giving us the opportunity to respond to you. Could you please inform us about your voucher number to investigate this case? Thank you in advance. Kind regards, CarFlexi.com
CarFlexi.com's reply18 Dec 2019, 17:10
Official
Dear Candace P,
Thank you for your review and for giving us the opportunity to respond to you. Could you please inform us about your voucher number to investigate this case? Thank you in advance. Kind regards, CarFlexi.com
Thank you for your review and for giving us the opportunity to respond to you. Could you please inform us about your voucher number to investigate this case? Thank you in advance. Kind regards, CarFlexi.com
CP
Candace P's updateReviewer Update
18 Dec 2019, 18:02CF5CAEE6 -Reimburse my mum because this is absolutley rediculous - you debit her account and still dont provide service and we have email communication confirming her order has been submitted and will be approved in minutes ,which clearly is a big joke, its been two weeks now
CP
Candace P's update18 Dec 2019, 18:02
Reviewer Update
CF5CAEE6 -Reimburse my mum because this is absolutley rediculous - you debit her account and still dont provide service and we have email communication confirming her order has been submitted and will be approved in minutes ,which clearly is a big joke, its been two weeks now
CarFlexi.com's replyOfficial
18 Jan 2020, 20:54 Dear Candace P,
Thank you for your reply.
We are checking this case with the local supplier and we will revert back to you shortly.
Kindly accept our apologies for the delayed reply, as we were not notified of your response by HelloPeter.
Kind regards,
CarFlexi.com
Thank you for your reply.
We are checking this case with the local supplier and we will revert back to you shortly.
Kindly accept our apologies for the delayed reply, as we were not notified of your response by HelloPeter.
Kind regards,
CarFlexi.com
CarFlexi.com's reply18 Jan 2020, 20:54
Official
Dear Candace P,
Thank you for your reply.
We are checking this case with the local supplier and we will revert back to you shortly.
Kindly accept our apologies for the delayed reply, as we were not notified of your response by HelloPeter.
Kind regards,
CarFlexi.com
Thank you for your reply.
We are checking this case with the local supplier and we will revert back to you shortly.
Kindly accept our apologies for the delayed reply, as we were not notified of your response by HelloPeter.
Kind regards,
CarFlexi.com