FC
Francine C

1 reviews | Active since Sept 2022

30 Mar 2023, 19:48

****ming and deceiving customers

This booking agent that advertises the best car rental fees across the range of car rental companies in SA is a **** and tend to hide fees that suddently appear at the end of your rental agreement. I saw a good rate with First car rental but I did not realise that they made me subscribe WITHOUT ME REALIZING IT to a theft damage excess protection of R154 per day, which is way out of my range. I would never havve agreed to it but never aw that I was subscribinf to this service

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Replies (1)
CarFlexi.com
CarFlexi.com's reply26 Apr 2023, 10:57
Official
Dear Francine C,

Thank you for your comments.

During the booking procedure you may proceed with the inclusion or the exclusion of the service.

However, you may amend a reservation before the rental start by visiting my booking page. 

In addition, we offer 24/7 customer service assistance and in case of any issue our customers can always call us.

Thank you.

Kind regards,
CarFlexi.com

Best regards,