HA
Harold A

1 reviews | Active since Mar 2018

04 Apr 2022, 11:53

Flexicar is a dishonest booking agent, lying about their service fee

Web service offers a "no hidden fees" service. In practice they charged a upfront fee (deposit) of R1100 on a R2800 car hire, which was not reflected on the Thrifty contract or credited by Thrifty. This constitutes a hidden fee of R1100. Carflexi is a dishonest booking agent, hiding their disproportionate agent fee behind false and misleading web advertising and very aggressive web promotion. Unless you have money to throw away, avoid Flexicar like the plague. To protect their reputations and their customers, the car hire companies should install filters to prevent accepting bookings through the Flexicar channel.

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