KR
Kim R
1 reviews | Active since Apr 2022
14 Mar 2023, 15:35
Do Not Book A Car Rental Through CarFlexi.
I would like to advise future users not to book a car through CarFlexi. They take an amount as the booking agent which does not deduct from the total of the rental initially stated. Apparently it is stated in the fine print, but I did not see this. I paid R1 962.11 EXTRA on top of my rental! This is very deceptive and I feel like I have been ****** in pure daylight!
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Replies (2)
CarFlexi.com's replyOfficial
26 Apr 2023, 10:50Dear Kim R,
Thank you for your comments.
During the booking procedure the price breakdown of an offer is stated at the final step before entering your card details.
A downpayment amount is charged and the balance is always payable locally at the rental desk upon the pick up of the vehicle.
Thank you.
Kind regards,
CarFlexi.com
Thank you for your comments.
During the booking procedure the price breakdown of an offer is stated at the final step before entering your card details.
A downpayment amount is charged and the balance is always payable locally at the rental desk upon the pick up of the vehicle.
Thank you.
Kind regards,
CarFlexi.com
CarFlexi.com's reply26 Apr 2023, 10:50
Official
Dear Kim R,
Thank you for your comments.
During the booking procedure the price breakdown of an offer is stated at the final step before entering your card details.
A downpayment amount is charged and the balance is always payable locally at the rental desk upon the pick up of the vehicle.
Thank you.
Kind regards,
CarFlexi.com
Thank you for your comments.
During the booking procedure the price breakdown of an offer is stated at the final step before entering your card details.
A downpayment amount is charged and the balance is always payable locally at the rental desk upon the pick up of the vehicle.
Thank you.
Kind regards,
CarFlexi.com
KR
Kim R's updateReviewer Update
27 Apr 2023, 08:29I hear what you are saying CarFlexi, however this needs to be highlighted and mentioned "louder" that this is an EXTRA CHARGE ONTOP of your rental charge.
KR
Kim R's update27 Apr 2023, 08:29
Reviewer Update
I hear what you are saying CarFlexi, however this needs to be highlighted and mentioned "louder" that this is an EXTRA CHARGE ONTOP of your rental charge.