FS
Freddy S

1 reviews | Active since Nov 2018

06 Nov 2018, 18:47

Complain of car rental

Very bad, i accessed avis car rental link to rent a car, i was asked to enter my bank details of which i did, R485 was deducted as deposit, upto here all was well until i recieved emails from car flexi detaileilimg the amount paid and the balance, there was avis logo on the pictures of the car, on my travelling day i went to avis to collect the car and pay the balance, avis knew nothing about them and could not access the deposit i paid, i tried to call car flexi on the spot and could not reach them from the numbers i got from their website, i wrote them an email same day, they respnede my email and say they cant pay my deposit even if i did not get the car since i did not call the to cancel, isend them my call log showinh i have called 6 times

0
Replies (1)
CarFlexi.com
CarFlexi.com's reply23 Oct 2019, 17:46
Official
Dear Freddy S,

Thank you for your review and for giving us the opportunity to respond to you.

Could you please inform us about your voucher number to investigate this case?

Thank you in advance.

Kind regards,
CarFlexi.com