1 reviews | Active since May 2019
CarFlexi.com is a ****. Go direct to the Car Rental companies.
This provider is a **** as far as my experience is concerned. I used their website to book a car through Sixt car rental (I will be writing a separate review for that company too).
When booking the car on their website, I was asked to either pay the rental in full (which I am glad I didn't) or pay a +/- 30% deposit to secure the booking and then I could just pay the balance when I got to the dealership. The deposit I paid was: 2,405.32 (I have all this recorded).
The deal apparently included insurance.
I did this. On the day of collecting the car from Sixt/First Car Rental, not only was I told I had several other deposits to pay as well as the car wasn't the type nor had the mileage or coverage it was portrayed to have when I booked it through CarFlexi.com
To add injury to false advertising, the deposit I had paid to secure my booking was actually Car Flexi's fee. They informed me at Sixt/First that no deposit had been paid on the rental amount and I had to pay the full balance.
All in, I ended up paying 12k for a ****-poor class vehicle.
When I called CarFlexi, they skirted around the deposit and all the other issues making out that I should be grateful that the deposits at the rental co were lower than they said they would be.
I am 2,400 poorer for dealing with this company. When I did some investigating and called customer care at Sixt under the guise of checking quotes through websites like CarFlexi, I was told on the phone to be careful of companies like that as they tended to lie.
Pray tell Sixt/First. If you know these companies are acting in a predatory fashion, but choose to take their business, then are you not culpable too?
Thank you for your review and for giving us the opportunity to respond to you.
Could you please inform us about your voucher number to investigate this case?
Thank you in advance.
Kind regards,
CarFlexi.com
Thank you for your review and for giving us the opportunity to respond to you.
Could you please inform us about your voucher number to investigate this case?
Thank you in advance.
Kind regards,
CarFlexi.com
