RW
Rueben W

1 reviews | Active since Mar 2018

30 Aug 2019, 19:40

CarFlexi - when a deal looks to good to be true, it is

Booked a vehicle through CarFlexi with Enterprise. When I got to the counter at the airport I was turned away because I don’t have a credit score (I don’t have a credit card, I don’t buy on credit). I walked across the passage to Avis who rented me a car on the spot, no hassles.

Carflexi does not see this as a good enough reason to refund me. Never go through these fools. Go directly through the car hire company, at least if they have an issue, they refund you.

0
Replies (2)
CarFlexi.com
CarFlexi.com's reply23 Oct 2019, 17:51
Official
Dear Rueben W,

Thank you for your review and for giving us the opportunity to respond to you.

Could you please inform us about your voucher number to investigate this case?

Thank you in advance.

Kind regards,
CarFlexi.com 



RW
Rueben W's update24 Oct 2019, 12:08
Reviewer Update
CFABB4C1

I already spoke to a representative who told me it was my problem I didn’t read all the terms and conditions of the respective car hire company the vehicle was booked through, and sent me on my way. So I don’t expect all too much.