Based on recent customer reviews, Careful Movers SA earns strong praise for punctual collections, clear updates before pickup and delivery, and crews who wrap furniture carefully on long-distance routes such as Johannesburg to East London and East London to Upington. Named staff including Sbusiso, Lucky and Trudy are singled out warmly. A minority of customers describe serious failures, including a paid booking where no truck arrived, refunds never issued, missing watches, declined damage claims and quotes revised on moving day. Complaint handling and accountability emerge as the clearest weak points.
TrustIndex
5.2
NPS Score
0
Recommended: Likely
Dec '25 - Nov '26
Frequently Asked Questions About Careful Movers SA
What do customers say about Careful Movers SA?
Based on recent customer reviews, Careful Movers SA earns strong praise for punctual collections, clear updates before pickup and delivery, and crews who wrap furniture carefully on long-distance routes such as Johannesburg to East London and East London to Upington. Named staff including Sbusiso, Lucky and Trudy are singled out warmly. A minority of customers describe serious failures, including a paid booking where no truck arrived, refunds never issued, missing watches, declined damage claims and quotes revised on moving day. Complaint handling and accountability emerge as the clearest weak points.
Is Careful Movers SA trustworthy?
Careful Movers SA has a TrustIndex of 5.2 out of 10 on Hellopeter, based on 40 reviews in the last 12 months. Hellopeter has tracked Careful Movers SA across 87 total reviews. How is the TrustIndex calculated? →
Recent reviews (40)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2024
From beginning to end were a knihtmare
From beginning to end were a knihtmare. Took 5 days to move some of my things. I had to hire a trailer to do the rest myself. Very unprofessional. Will not recommend. Also some of my things disappeared.
1 reviews | Active since Mar 2024
From beginning to end were a knihtmare
From beginning to end were a knihtmare. Took 5 days to move some of my things. I had to hire a trailer to do the rest myself. Very unprofessional. Will not recommend. Also some of my things disappeared.
1 reviews | Active since Nov 2026
Very helpful and friendly Staff went out out if their way to assist and cery punctual
Very helpful and friendly Staff went out out if their way to assist and cery punctual. I highly recommend them
1 reviews | Active since Nov 2026
Very helpful and friendly Staff went out out if their way to assist and cery punctual
Very helpful and friendly Staff went out out if their way to assist and cery punctual. I highly recommend them
1 reviews | Active since Nov 2026
They were late for pickup but they did great service thereafter
They were late for pickup but they did great service thereafter.
1 reviews | Active since Nov 2026
They were late for pickup but they did great service thereafter
They were late for pickup but they did great service thereafter.
1 reviews | Active since Dec 2025
******* AND DUST
If there was negative 0 star I was going to rate them that🚮🚮🚮🚮🚮🚮🚮🤮🤮🤮🤮🤮🤢🤢🤢🤢🤢🤢🤢🤢🤮🤮🤮🤮🤮🤮******* and dust these ones. Office workers to be specific NONSENSE 🚮🚮🚮🚮🚮🚮I wouldn't recommend them even to my worse enemy! A delivery that was scheduled for 10am took place at 18:00 zero communication what's so ever, when you call them they lie and give you run arounds . Worse experience EVER!
1 reviews | Active since Dec 2025
******* AND DUST
If there was negative 0 star I was going to rate them that🚮🚮🚮🚮🚮🚮🚮🤮🤮🤮🤮🤮🤢🤢🤢🤢🤢🤢🤢🤢🤮🤮🤮🤮🤮🤮******* and dust these ones. Office workers to be specific NONSENSE 🚮🚮🚮🚮🚮🚮I wouldn't recommend them even to my worse enemy! A delivery that was scheduled for 10am took place at 18:00 zero communication what's so ever, when you call them they lie and give you run arounds . Worse experience EVER!
1 reviews | Active since Oct 2026
Thank you Katlego and team for a great professional service
Thank you Katlego and team for a great professional service.
1 reviews | Active since Oct 2026
Thank you Katlego and team for a great professional service
Thank you Katlego and team for a great professional service.