Based on recent customer reviews, Care & Mobility Willowbridge, Durbanville is praised almost entirely for its people. Customers consistently name consultants such as Christo, Ridah and Michael, describing patient product demonstrations of chairs, beds, walkers and scooters. A recurring theme is warmth toward elderly shoppers, clear explanations of how equipment works, and staff carrying purchases to vehicles, all reflected in Customer Service & Staff Quality (4.6).
Top Strengths:
- •Customer Service & Staff Quality: Customer Service & Staff Quality (4.6) stands out through named consultants who demonstrate equipment patiently, explain functionality and upgrades, treat older customers kindly, and follow through with assembly, loading and setup help after the sale.
TrustIndex
8.8
Ranking
#7
in Health & Medical
Reply Time
436h 40m
NPS Score
63
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Care & Mobility Willowbridge, Durbanville
What do customers say about Care & Mobility Willowbridge, Durbanville?
Based on recent customer reviews, Care & Mobility Willowbridge, Durbanville is praised almost entirely for its people. Customers consistently name consultants such as Christo, Ridah and Michael, describing patient product demonstrations of chairs, beds, walkers and scooters. A recurring theme is warmth toward elderly shoppers, clear explanations of how equipment works, and staff carrying purchases to vehicles, all reflected in Customer Service & Staff Quality (4.6).
What is Care & Mobility Willowbridge, Durbanville's biggest strength?
Care & Mobility Willowbridge, Durbanville's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Staff Quality. Customer Service & Staff Quality (4.6) stands out through named consultants who demonstrate equipment patiently, explain functionality and upgrades, treat older customers kindly, and follow through with assembly, loading and setup help after the sale.
Is Care & Mobility Willowbridge, Durbanville trustworthy?
Care & Mobility Willowbridge, Durbanville has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 58 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (58)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Excellent service
Excellent service! Very fiendly staff at willowbridge shop. Good price! Thank you!
1 reviews | Active since Oct 2026
Excellent service
Excellent service! Very fiendly staff at willowbridge shop. Good price! Thank you!
1 reviews | Active since Nov 2025
Christo provided me with expert advice on appliances to support me after I have a hip op
Christo provided me with expert advice on appliances to support me after I have a hip op.
1 reviews | Active since Nov 2025
Christo provided me with expert advice on appliances to support me after I have a hip op
Christo provided me with expert advice on appliances to support me after I have a hip op.
1 reviews | Active since Sept 2025
The team is very professional and friendly
The team is very professional and friendly. They know their products well.
1 reviews | Active since Sept 2025
The team is very professional and friendly
The team is very professional and friendly. They know their products well.