Care & Mobility Willowbridge, Durbanville Logo

Care & Mobility Willowbridge, Durbanville

Verified Business
|5
60 Reviews (last 12 months)
Responds in 422h 53m
AI Review Summary

Based on recent customer reviews, Care & Mobility Willowbridge, Durbanville is praised almost entirely for its people. Customers consistently name consultants such as Christo, Ridah and Michael, describing patient product demonstrations of chairs, beds, walkers and scooters. A recurring theme is warmth toward elderly shoppers, clear explanations of how equipment works, and staff carrying purchases to vehicles, all reflected in Customer Service & Staff Quality (4.6).

Top Strengths:

  • •Customer Service & Staff Quality: Customer Service & Staff Quality (4.6) stands out through named consultants who demonstrate equipment patiently, explain functionality and upgrades, treat older customers kindly, and follow through with assembly, loading and setup help after the sale.
Service Quality Ratings
Industry Avg: 2.7Best: 4.6 (Bloom)
Industry Avg: 1.6Best: 3.7 (Bloom)
Industry Avg: 1.7Best: 4.3 (Bloom)
Industry Avg: 1.3Best: 3.8 (Bloom)
Industry Avg: 1.7Best: 4 (Bloom)
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
Trustindex Rating
8.8
#7
Reply Time
422h 53m
NPS Score
66Very Likely
Review Distribution
5|60 Reviews

Nov '25 - Oct '26

Frequently Asked Questions About Care & Mobility Willowbridge, Durbanville

What do customers say about Care & Mobility Willowbridge, Durbanville?

Based on recent customer reviews, Care & Mobility Willowbridge, Durbanville is praised almost entirely for its people. Customers consistently name consultants such as Christo, Ridah and Michael, describing patient product demonstrations of chairs, beds, walkers and scooters. A recurring theme is warmth toward elderly shoppers, clear explanations of how equipment works, and staff carrying purchases to vehicles, all reflected in Customer Service & Staff Quality (4.6).

What is Care & Mobility Willowbridge, Durbanville's biggest strength?

Care & Mobility Willowbridge, Durbanville's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Staff Quality. Customer Service & Staff Quality (4.6) stands out through named consultants who demonstrate equipment patiently, explain functionality and upgrades, treat older customers kindly, and follow through with assembly, loading and setup help after the sale.

Is Care & Mobility Willowbridge, Durbanville trustworthy?

Care & Mobility Willowbridge, Durbanville has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 60 reviews in the last 12 months. How is the TrustIndex calculated? →

Recent reviews (60)

Used this business recently? Share your experience to help others decide.

Share Your Experience
AU
Anne U

1 reviews | Active since Oct 2026

23 Oct 2026, 15:53

Ms

Friendly effective assistance and going the Xtra mile. Also quality equipment.

0
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JC
Johan C

1 reviews | Active since Jan 2015

17 Oct 2026, 10:41

Ridah Carollissen was most helpfull, excellent service

Ridah Carollissen was most helpfull, excellent service. Do visit for your mobility needs.

0
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VDmU
Van Der merwe User

1 reviews | Active since Oct 2026

13 Oct 2026, 14:58

Exalent service, thanks from Ridah carollissen friendly services with a smile

Exalent service, thanks from Ridah carollissen friendly services with a smile

0
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CU
Christell U

1 reviews | Active since Oct 2026

8 Oct 2026, 11:08

Excellent service

Excellent service! Very fiendly staff at willowbridge shop. Good price! Thank you!

0
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JJ
John John.morison

1 reviews | Active since Nov 2025

7 Oct 2026, 14:53

Christo provided me with expert advice on appliances to support me after I have a hip op

Christo provided me with expert advice on appliances to support me after I have a hip op.

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NU
Noleen U

1 reviews | Active since Oct 2026

6 Oct 2026, 12:17

Great service and very friendly staff

Great service and very friendly staff. Always helpful. Thank you

0
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TU
Tayla U

1 reviews | Active since Oct 2026

5 Oct 2026, 11:22

Great service, very helpful Would recommend to anyone with older parents

Great service, very helpful Would recommend to anyone with older parents

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HU
Hetta U

1 reviews | Active since Sept 2026

29 Sept 2026, 11:20

Very kind and helping service from the salesman at care and mobolity Thank you to Ridah

Very kind and helping service from the salesman at care and mobolity Thank you to Ridah

0
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