CC
Clinton C

1 reviews | Active since Jan 2016

26 Jun 2019, 18:03

Honda Shelly Beach/Cardinals Motors: Appalling Service!!

Purchased a brand new vehicle from the dealership only to find it has extensive damage, repairs and rust. This was brought to the DP 's attention within several days of purchase but he denied all allegations. 5 weeks on and the involvement of panel beaters, mechanics and Honda representatives, they have acknowledged defects and offered a replacement car which will need to be ordered. The spec sheet on the car was also incorrect. All faith has been lost in Honda. Why must a replacement car be forced upon the customer rather than giving their money back? Legal action has now been threatened by the DP unless the replacement car is accepted. Honda SA have assisted to a point but now we have been told it is between the DP and us to sort the issue out. What was meant to be a dream come true has turned into a nightmare. Time, energy and money wasted. What a disappointment Honda and Cardinals.

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Replies (1)
Cardinals Motor Corporation
Cardinals Motor Corporation's reply29 Dec 2019, 01:00
Official
Noted, Regards.