Great overall experience!!!

I recently purchased my Ford Fiesta ST from Jason at CBA.

On day one, Jason handed me the keys and we went for a test drive. After having time to think about it, I messaged Jason and inquired further about the vehicle.

A few days later, I took my dad with me to have a look at the car. My dad was happy overall but we did identify a few minor issues after a closer inspection of the car. Jason assured me that all of these issues can be rectified.

Once my application was processed by Reza, Jason began rectifying all the issues that we had identified. Jason either called me or sent pictures of the completion of the issues.

Day of delivery went well overall with the exception of finding a few dents and poor paint condition (on the boot lid) which we did not identify prior to delivery. Jason mentioned that he would be able to correct these issues and that I could bring the car in at my convenience. I did this the very next week, I also needed a courtesy car to get to work which Jason provided to me. I collected my car later that afternoon and was satisfied with the corrections that were done.

As this platform does not offer a 4.5 rating, I would like to give Jason/CBA a 4.5 rating. This is mainly due to the lack of transparency of the on the road costs. As a customer, all costs should be clearly indicated.

Overall: As a first time buyer of a car, I was impressed with the initial service as well as the after sales service. It’s great to see that all customers get treated fairly even if you are not purchasing an exotic car. I would definitely consider CBA again.