POOR DELIVERY SERVICE - CARAVAN MAGAZINE

For the last couple of years, as part of my husbands Christmas gift, I have subscribed to Caravan Magazine for him. We have often complained that their delivery service throw the magazine over the fence where it is found in the garden and often becomes wet, when we have a huge post post that can take magazines. For a short while it is all sorted, then thrown over the fence again, but now days, we do not even get the delivery of the magazine. Today is the 16th June, the magazine for JUNE has not yet been delivered, but it is in the shops already. Most other magazines would getting ready be to deliver their July issue to subscribers, that is how it use to be. I have phoned to ask why we have not received our magazine and get an answer that "we are having trouble with the delivery service company" then as a huge publisher, change your delivery service I am sure there is another company very willing to take that over. this has been going on for most of this year so far, since the new subscriptions was taken for Christmas 2017. I wanted to take the magazine with me for a long weekend but today is Saturday and no magazine - so why should I continue to support a company that does not bother with making sure their clients get proper service. No apology and I am tired of the feeble excuses. Godfrey Castle what are you going to do about getting your company back on the ball - this service is a disgrace and a poor reflection on your business. You need to kick ass somewhere down the line.