Vehicle maintenance and service

On the 3rd of January 2024 I took my Ford bakkie to Cartime Nahoon , East London . The work done ( major) that they quoted me was : -Master cylinder leaking , -Concentric Slave, Break fluid flush. And when I was collecting the vehicle the clutch pad did not fully go up , the technician said to me that I have to “pump” it and it will get better. I asked them do they have a branch in Durban since that week I was going back to work and they said yes. A week later my vehicle stopped in the middle of the highway , the glutch was flat down , I could not put any gears when the vehicle was on ignition, but once the ignition is off gears were going through but the glutch pad still fully down. Called Cartime in Durban arranged to tow the vehicle to them. The Durban team diagnosis was ; clutch kit , concentric slave. But the team said no we will not charge you for the concentric slave since it was done a week ago and it is under warranty, so the Nahoon team will be liable for it. Then on the 8th March 2024 vehicle breaks down again , clutch is flat down ( same story ) , I tow the vehicle at my cost to Cartime Durban. Siya the technician from there says this time around it is the master cylinder of which it was replaced in January by the Nahoon team. Siya says they’ll get a new part from Ford but I’ll have to pay the difference from what EL charged me. The Durban team can not proceed with the work , simply because the Nahoon branch still has not paid them the previous re work that they did now they are skeptical for doing all this work and still not be reimbursed. The team ask me to contact Nahoon , I called the branch and the coloured lady that answered the phone she keeps saying I’ll ask my father . None of my questions she was able to answer and she tells me that she was not aware that the vehicle is back to the work shop and though they are a franchise they don’t know each other or associated to one another. It’s been over a week now without my vehicle. The inconvenience Cartime Nahoon has caused me in unbearable, let me not mention the back and forth calls that I have to make. Their service is absolutely terrible