GN
Gesta N

1 reviews | Active since May 2021

01 Oct 2026, 17:28

Unprofessional and not safe service

I took my car for service on the 02/09/2026.I assumed everything was sorted only for the spanner and engine light to appear the following day.I took the car back on the 30th and was told everything is sorted.Today the spanner with the engine light was showing again while on the high way.Went to the nearest cartime and they were unable to help me because they only had 1 mechanic.Im greateful they referred me to people who can assist as they are fully.For the worse thing to unfolled.Even oil was not there.How possible is it after service.I waisted my money for my car still to be a danger to me and to use money forcefully as i needed a car for a long drive.

0
Replies (4)
CARtime
CARtime's reply02 Oct 2026, 08:24
Official

Dear Gesta,

Thank you for bringing this matter to our attention.

As CARtime Head Office we take all complaints extremely seriously and would like the opportunity to investigate this matter further.

Unfortunately, we are unable to determine from your review which CARtime branch you visited. Please could you provide us with the name of the branch concerned so that we can follow up with the relevant team and look into what happened.

We appreciate you bringing this to our attention and look forward to assisting you further.

Kind regards
CARtime Head Office

GN
Gesta N's update02 Oct 2026, 18:43
Reviewer Update
I wrote that i serviced it at cartime tzaneen branch.
CARtime
CARtime's reply07 Oct 2026, 12:17
Official

Dear Gesta,

Thank you so much for the clarification. The relevant branch and Regional Manager have been advised of your complaint and will address it accordingly.

Kind regards
CARtime Head Office

CARtime
CARtime's reply16 Oct 2026, 16:54
Official

Dear Gesta

Our branch and territory manager have been trying to get hold of you, to discuss the issue at hand. Unfortunately, you keep declining the calls.

Kind regards

CARtime Head Office