1 reviews | Active since Apr 2023
Unhappy customer
I took my car to cartime N1 City Thursday (6th April). I booked it for a full service and it included the wash and clean and I only got half of the service. The price was given to me when I took the car but I then got feedback that the price is higher since other stuff needed to be done . I was very unhappy with their service as they did not evens wash or clean the car , I got it back dirty and they assured me that the car would be washed and cleaned. They have lack of management and a pathetic service . The car was also finished earlier but only when I called they told me the car was done. I will not be going back as my first customer service was bad. I would not suggest this place to anyone. Bas services!!!!
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
Thank you for taking my call and allowing us the opportunity to inspect the vehicle and address your concerns. As discussed, I will meet you at the store, make sure the vehicle is cleaned and it is to your satisfaction.
Kind Regards
CARtime Head Office
Thank you for taking my call and allowing us the opportunity to inspect the vehicle and address your concerns. As discussed, I will meet you at the store, make sure the vehicle is cleaned and it is to your satisfaction.
Kind Regards
CARtime Head Office
Thank you that we were able to clean the vehicle to your satisfaction and adjust the handbrake as you requested.
Our mission is to give the best service and be as transparent with our customers as possible. Sometimes things don’t always go as plan but we always do rectify them timeously.
As discussed, please leave us fair feedback regarding your service.
Sincerest apologies and thank you for allowing us the chance to retain you as one of our happy customers .
Kind Regards
CARtime Head Office
Thank you that we were able to clean the vehicle to your satisfaction and adjust the handbrake as you requested.
Our mission is to give the best service and be as transparent with our customers as possible. Sometimes things don’t always go as plan but we always do rectify them timeously.
As discussed, please leave us fair feedback regarding your service.
Sincerest apologies and thank you for allowing us the chance to retain you as one of our happy customers .
Kind Regards
CARtime Head Office