SM
Sbonelo M
1 reviews | Active since Jul 2023
14 Jul 2023, 06:56
Unhappy customer
Can someone advise me. I booked for service my car and the service I got really it’s shocking, where the technician fail to find my car on their diagnostic machine (Chevrolet Aveo) so they did not removed warning lights appearing inside.a day after car had smoke I sent it back they said there was a fibre in plugs and I did not get my service book they said it’s been months not they don’t get their order books. So guy how do you charge me full price yet you service as per your advertising is incomplete????? Where is my service book. In other words you guys took the money the rest is mine to survive
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Replies (2)
CARtime's replyOfficial
14 Jul 2023, 09:12 Good day Sbonelo
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
CARtime's reply14 Jul 2023, 09:12
Official
Good day Sbonelo
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
SM
Sbonelo M's updateReviewer Update
20 Aug 2023, 11:44Again I went there to speak to Mawande and service book was there and I didn’t take it.because there is no where it say my car was not fully serviced as they said the car is not responding to their diagnostic sadly when we plug their machine the car responded so he said there is some percentage he will deduct on d next service
My question was what about service no1 that was incomplete???
Well I gave the company enough time about this matter I believe this matter will be resolved when I broadcast it very soon
My question was what about service no1 that was incomplete???
Well I gave the company enough time about this matter I believe this matter will be resolved when I broadcast it very soon
SM
Sbonelo M's update20 Aug 2023, 11:44
Reviewer Update
Again I went there to speak to Mawande and service book was there and I didn’t take it.because there is no where it say my car was not fully serviced as they said the car is not responding to their diagnostic sadly when we plug their machine the car responded so he said there is some percentage he will deduct on d next service
My question was what about service no1 that was incomplete???
Well I gave the company enough time about this matter I believe this matter will be resolved when I broadcast it very soon
My question was what about service no1 that was incomplete???
Well I gave the company enough time about this matter I believe this matter will be resolved when I broadcast it very soon