1 reviews | Active since Oct 2022
THE WORST CLIENT SERVICE IN ANY COMPANY IVE DELT WITH 0/10
<div>TOOK MY CAR THERE FOR A DIAGNOSTIC SCAN. GOT THE SCAN THE FOLLOWING DAY A 2 PAGER. SAID TO THEM TO FIX THE CONTROL ARMS & THE COILPACKS AS DISCUSSED ON MY QUOTE. THEN I RECEIVED A PHONE CALL 2 DAYS LATER THEY DONT FIND THESE COILPACKS ITS TO EXPENSIVE ITS A R1 000 A COILPACK MORE (×3). I TOOK THE PART NUMBER MADE A FEW CALLS AND GET THEM A LOT CHEAPER THEN THEY QUOTE ME FOR. GIVE IT TO THEM BUT TOLD THEM TO MAKE SOME CHANGES ON THE QUOTE. NEXT DAY GET A CALL FROM THEM TO COME TAKE MY CAR AND IF NOT THEY'LL CHARGE ME R175 A DAY. I WENT AND TOOK MY CAR AND ASK THEM TO PAY BACK MY 7K I'VE PAYED ALREADY. NO HE'LL PAY IT MONTH END. THEN DAY OR TWO LATER HE MESSAGE ME TELLING ME ILL PAY FOR THE PARTS AND LABOUR SEND ME A INVOICE FOR DOING NOTHING. SO PLEASE BE CAREFULL OF THOSE PEOPLE ESPECIALLY THAT MANAGER </div>
Thank you for bringing this to our attention. We have sent information to the branch and awaiting feedback on the investigation.
Kind regards
CARtime Head Office
Thank you for bringing this to our attention. We have sent information to the branch and awaiting feedback on the investigation.
Kind regards
CARtime Head Office
