1 reviews | Active since Sept 2016

30 Oct 2018, 11:20

Terrible "Service" from Car Time

I went to car time in pinetown for a service on the 15 September 2018.

About 2 weeks later, my clock shows me that I now have ****ms until the next service (Which I had already done)/

I called Cartime and was asked to bring my vehicle back in, so that they could reset the clock as there must have made some mistake.

I took the vehicle back in and had a gentleman manually reset my clock by turning my key a few times and pressing somethings on my dashboard.

The service light had gone away.

A day later, my time on my clock was now 2 hours incorrect. I didnt care as I didnt want to have to go back to car time. A week later, again I get the ****m to the next service message.

After calling car time again and explaining that I'm working and dont have time to keep going there to get this sorted, as was said to me was that I have to bring it in for them to check,

I find this service utterly dissapointing. Im getting married in december, between work, family and my wedding prep, I dont have time to keep running to car time. I guess thats why they are called car time, because they completely waste your time when it comes to your car.

I want this to be rectified, as I am not prepared to drive to car time again. A representative needs to come to me and sort this issue out and I need to be compensated for the time lost in going there twice as well as frustration of having my vehicle not serviced properly by car time.

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