**** poor serivce

So here, where do I start. I booked a service with CARtime N1 City. I had to do my 75,000KM serivice, major. They booked me in, the morning and I was told they'll sort me out quick quick. I requested they swap my two front tyres, around for care of thread. They booked me an uber home and later on, they called. Saying my spark plugs needed to be replaced to which they qouted me R2200 inclusive of labour. I said I will buy the spark plugs and bring it to them. (Keep in mind, I had already told them this in the morning of dropping off my car) "Please do not change the plugs, I will do it myself'' These guys went ahead and opened it up knowing I would get a misfire.

I took the spark plugs to them, which by the way, cost me R590, and my uncle, who works with dealerships, had said to me, they buy the exact same plugs and ****** customers too high.

I went and took it and they charged me labour of R320, which on the phone prior to me buying it, was apparently R270 for labour.

Fasr forward to me collecting the car. I asked if they will uber me back to be place (As they did the last time I went there for a service) They said no. The whole attitude and customer service was so **** because I bought my own plugs. They used nearly 3 liters of Fuel on my ca (I was tracking them on my tracker app) Did a **** poor job of cleaning my car, never swapped my tyres around because as they stated, ''Nothing is impossible'' for them.

I highly do not reccomend that anyone go to CARtime, irespective of the branch.