Poor customer service

I booked a car for service of recently in Cartime Pinetown. However, soon after the service I sensed something was wrong with the car. Firstly, the oil under two weeks of service was empty. They said it could be a turbo related issue but having taken the car to the turbo mechanics they denied that the car which had been serviced under two weeks could potential do that. Instead maintained that diesel cars of high milage do potential do that sometimes. They said they will send proof of the inspection of the vehicle via a footage to prove that they had changed oil in the car. It a second week of waiting. Having sent dozens of messages through their WhatsApp platforms, none recieved their response.

Secondly, in light of their claim I took the car to another mechanic just to check who confirmed that the diesel pump that was installed in my car was allowing air which in turn causes issues for the vehicle when it is being started, since there is air coming through in the diesel filter causing hi derance in the transition of the diesel to the engine.