1 reviews | Active since Apr 2023
Dont waste your TIME with CARtime Hillcrest
CARtime Hillcrest Don't take your car to CARtime. Service was very poor. The guys behind the desk needed to make a claim from my motor plan insurance....after almost a week it was not done, the says he had done the claim but my insurance did not have any claims on my profile. Only after i called him and pleeded with him to make the claim, he did...I had to be behind these guys for everything...I requested a quote for a seal and gearbox oil twice , it was never sent to me. I felt I could not depend on them therefore I bought the seal myself. While doing the job, I got a call from them saying my gearbox oil needs to be replaced as it's very "weak" my car only has 64000 on the clock, I got a second opinion from the agents and they say the oil will last for the lifetime of the car.When I go to fetch the car, they informed that they did not install the part I wanted from Goldwagen, instead they installed a part from their "Suppliers". They did this without informing me which was most disappointing. I will never come back to CARtime.
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.
Kind regards
CARtime Head Office
