SG
Sisipo G

1 reviews | Active since Nov 2022

21 Mar 2023, 09:35

Disappointed

Visited Koeberg RD branch. Honestly I'm shattered by the service. Dropped off a working car was called to tow the car 🚮🚮🚮🚮

0
Replies (2)
CARtime
CARtime's reply21 Mar 2023, 09:45
Official
Good day Sisipo

Thank you for bringing this to our attention. We will contact you shortly and institute an immediate investigation into the matter.

Kind regards
CARtime Head Office
CARtime
CARtime's reply27 Mar 2023, 11:42
Official
Good day Sisipo

Thank you once again for bringing this to our attention and circumstances regarding your experience are unfortunate .
We have conducted the review of all the photo's, voice recording's and the job card pertaining to the vehicle and the interaction you had with the store owner. 
The vehicle arrived at the store with a burst water hose and a blown head gasket ,which you were made aware of. The owner quoted you on the repair and gave you good advice which you declined. You then chose to have the vehicle removed. 
Should you wish to have it attended to , please don't hesitate to contact the store directly and the owner will gladly assist.

Kind Regard
CARtime Head Office