TP
Theresa P
1 reviews | Active since Aug 2026
23 Aug 2026, 19:04
Cartime Secunda dishonest
I left a review last week regarding Cartime Secunda, guess what.... I could collect my car on Friday afternoon. No noise, Saturday morning, start the car to go to town, terrible noise. Phone cartime Secunda. They keep on telling me the car is fixed. Start the car this morning same story, either the fan belt or tensioner is not inserted correctly. Really how many times do you have to ask Cartime to fix our car. R 25 000 later, how many weeks later, really cartime. Really
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CARtime's replyOfficial
24 Aug 2026, 08:04Dear Mrs Pieters,
Thank you for your follow-up review. We are sorry to hear that you are continuing to experience concerns with your vehicle after collecting it from CARtime Secunda.
As this relates to an ongoing complaint that has already been escalated, we understand your frustration that the vehicle appeared to be resolved upon collection, only for a further issue to arise shortly afterwards.
We have taken note of this latest feedback and will be following up with the branch regarding the concerns you have raised so that the matter can be investigated further.
Kind regards
CARtime Head Office
Thank you for your follow-up review. We are sorry to hear that you are continuing to experience concerns with your vehicle after collecting it from CARtime Secunda.
As this relates to an ongoing complaint that has already been escalated, we understand your frustration that the vehicle appeared to be resolved upon collection, only for a further issue to arise shortly afterwards.
We have taken note of this latest feedback and will be following up with the branch regarding the concerns you have raised so that the matter can be investigated further.
Kind regards
CARtime Head Office
CARtime's reply24 Aug 2026, 08:04
Official
Dear Mrs Pieters,
Thank you for your follow-up review. We are sorry to hear that you are continuing to experience concerns with your vehicle after collecting it from CARtime Secunda.
As this relates to an ongoing complaint that has already been escalated, we understand your frustration that the vehicle appeared to be resolved upon collection, only for a further issue to arise shortly afterwards.
We have taken note of this latest feedback and will be following up with the branch regarding the concerns you have raised so that the matter can be investigated further.
Kind regards
CARtime Head Office
Thank you for your follow-up review. We are sorry to hear that you are continuing to experience concerns with your vehicle after collecting it from CARtime Secunda.
As this relates to an ongoing complaint that has already been escalated, we understand your frustration that the vehicle appeared to be resolved upon collection, only for a further issue to arise shortly afterwards.
We have taken note of this latest feedback and will be following up with the branch regarding the concerns you have raised so that the matter can be investigated further.
Kind regards
CARtime Head Office