NP
Nande P

1 reviews | Active since Jan 2025

24 Jan 2025, 17:16

CARtime Nahoon

CARtime Nahoon

May we please get some assistance, it has been 30 day's since we took our car to CARtime Nahoon, it is one story after another. When we went last week Friday to check upon it, we were told that no time is given to our car it only gets done when daily tasks have been finished the foreman does not allocate time. Another week has gone by we still do not have our car back we were promised today or tomorrow we are very frustrated.

0
Replies (3)
CARtime
CARtime's reply24 Jan 2025, 17:31
Official
Good Afternoon Nande

Thank you for bringing this to our attention. We will contact you and institute an immediate investigation into the matter.

Kind regards
CARtime Head Office 

Best regards,

NP
Nande P's update27 Jan 2025, 11:04
Reviewer Update
I am still frustrated called the head office as well, no one has got back to me since Friday.

For the past 2 weeks I have been told that the engine is assembled they need to check and do quality checks since the 17th of January.

I have just spoken to the CARtime outlet in Nahoon I am told what they have been telling me for the past 16 days.. I am not sure what else I need to do to..
It has now been exactly a month since our car has been in your workshop every day it is a nrw story.

Tuesday we were told the car will be ready by Friday or Saturday.. That became Monday today it is Monday another story is being told.

What do u suggest that we do with our car hence u not ready to realese it to us???
CARtime
CARtime's reply30 Jan 2025, 07:29
Official
Good Morning Nande

All information was sent to the branch and waiting their feedback regarding investigation.

Kind Regards
CARtime Head Office

Best regards,