VERY TERRIBLE SERVICE

<p>I took my father's Mercedes C320 last week Wednesday (30 November 2016) to be repaired. I was told that the part has been ordered and will arrive this Tuesday (6 December 2016) and the car will be ready by the next day 7 December 2016. I have just been to the workshop today (Friday, 9 December) and I spoke to Gilbert who was not professionaly receptive, he was very rude and told me the same story that they are waiting for a part (same story as a week ago). When I asked him why he is saying the same story, where is this part so that I can go myself and collect it to bring it to him, he answered rudely and said I must just take my car somewhere else!!!</p> <p> </p> <p>I DO NOT advise anyone to give this so called "RMI approved" workshop a chance, it was my first time trying their services but I regret making this decision, they really dont care about customer satisfaction, service and retainance...</p>