NM
Nicolas M

1 reviews | Active since Dec 2017

18 Jan 2019, 12:07

*******

I took my car in for a major service on 13 November and paid a total of R3 421.54

My air-conditioner mysteriously stopped working (no cold air) and there is a noise emanating somewhere from my car. These issues did not exist prior to the service and they began a month after.

They quoted me R13.5k to replace the air conditioner after I took it to them, then further charged me another R500 to take in again. They claimed that I would only be allowed to pay once off in cash if I would agree to let the mechanic do his work.

I had brought my car in at just after 10 am and was informed that the service would take a maximum of 4 hours. The men at the garage were not finished by 4:30 pm. When I finally received my car, the radio was not working and they acted like they did not know this, even though it was just driven back to the garage by them and became immediately evident when turning the car on. I asked if they could assist and mentioned that this occurred because they had disconnected the car battery. They said that they would help and asked that I called the following day. I called the next day and then again after, only to be told that I need to take it to Honda because they can not get this code. I then firstly found on Google that it is extremely simple to get the anti-theft code if lost based on the VIN and the devices serial number. Furthermore, I found the code in the glove box when looking, labelled under "anti-theft code". They had also removed a sta-soft packet that I had left in the back as an air-freshener.

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