Terrible Service and No Accountability

<p>I serviced my car with CSC, 11th St, Parkmore, Sandton, on 31/12/2016. Immediately, I was concerned at how much was sold to me on what ought to have been scheduled maintenance and a minor complaint and the fact that a "major service" with many extras had taken less than 3 hours.</p> <p>I received the car back with all manner of things supposedly fixed and replaced, but had to take it in 2 days later, as it was leaking a lot of oil. They apologised for not "greasing the sump plug". My original complaint was never addressed, despite their "fix" being one of the expensive extras (platinum spark plugs) paid for by me.</p> <p>2 days after this, my car lost all power. Back to CSC, had them replace (and charge me for) an ignition coil, which they refused to acknowledge could have been caused during service.</p> <p>R12k for all of the above pleasures.</p> <p>Many letters to (and phonecalls from) CSC has them deny any and all fault and liability (surprise surprise).</p> <p>3 months down the line, car visibly leaking oil again. Took it to Bosch (now distrusting CSC), who quote another R11.5k to fix the extensive oil leaks. Bosch shocked that CSC did not pick this up in their "major service" (it being unlikely to have all occured in intervening 3 months) and distrustful that all purported to have been done by CSC could have taken less than 3 hours.</p> <p>Will never use CSC again. They deal in quick & expensive fixes and peddle plausible deniability when called out. They are all about customers in and out of the door, charging for whatever they can and refusing to account for when things go wrong.</p>