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Palesa M

1 reviews | Active since Jul 2018

15 Oct 2018, 18:54

TERRIBLE SERVICE

We booked in our car at the Pretoria CBD on the 17th September and we collected it on the 28th however the car still uhad issues so we had to take it back on the 1st October. we collected it on the 10th and when we got home we realized that there were faults and took it back on the 11th The branch had to revert back on friday the 12th with feedback but they did not and only advised on saturday that I have to fetch the car today This morning I was told that the technician took the car home on Saturday(without alerting me prior) and it was damaged by hail and they were taking it to the panel beater and it will take 2 weeks to fix it I have been communicating with the head office since this morning and I suggested that they provide a courtesy car in the interim, they promised to give feedback however no one did and follow up emails were not responded to its exactly a full month without a car and I have been inconvenienced so much that I have lost money and business

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