SHOCKING

Don't ever take your car to Car Service City Parklands. I took my car in for a full service in May and I never saw the old oil filter that was removed. They usually give you all the old parts after a fulll service and I didn't receive anything. There was absolutely nothing wrong with my car when I took it in for the service and all the problems started straight after that. My car started leaking coolant. I took it back and they told me the clamp on the pipe was worn, they put a new clamp on. I went home and the car was still leaking coolant. I took it back and they said it could be the pipe. They cut a piece of the pipe off that was supposedly worn and I went home. The car was still leaking coolant. I called them and they told me that I have to replace the whole piping system. They contacted me back to tell me that it will cost R2650 for the pipes excluding labour, which will have to be ordered from Reeds and it will take approximately 6 weeks to arrive. I called Reeds and they said I would need to pay before they order the parts. CSC told me to bring the car in again as they could seal the pipe temporarily until the parts arrive. I took my car back and I went to fetch it the next morning. They told me that it wasn't the pipe and that the coolant bottle was cracked and had to be replaced. I left the car there and they replaced the coolant bottle. I collected the car AND IT WAS STILL LEAKING COOLANT. I checked under the bonnet and the coolant bottle had filled with water, there was a strong burning smell and the engine was making bubbling noises. They told me not to drive the car. I arranged for the car to be towed back to CSC. They called me a few days later to tell me that the water pump had to be replaced and they sent me a ridiculous quote. I went to Masterparts myself and bought the water pump and coolant for half the price and dropped it off at CSC. They replaced the water pump. I collected my car only to find that when I got home, the coolant bottle was still filling up with water and the engine was still making a bubblingsound. R6770 later and they have the cheek to tell me to take the car back to them. This is completely not acceptable and I am in the process of filing formal complaints with RMI and Car Service City Head Office. DO NOT take your car to Car Service City Parklands.....YOU WILL REGRET IT. .