Poor service and negligence

I would not recommend Car Service City Linden.

I took my 2016 Ford Fiesta in on 16 July 2025 for a minor service and cambelt replacement (Invoice *** – R10 394.14). Immediately afterwards, the car had a strong petrol smell and the engine warning light came on. I returned the vehicle twice (30 July and 23 August), but the issue was never resolved. I was also charged for injector work that did not fix the problem.

On 29 November 2025, the car went into limp mode and was unsafe to drive. I had no choice but to take it to a nearby workshop for urgent diagnosis. They found that the cambelt had been incorrectly installed and poorly aligned, which caused further damage and required additional repairs costing R4 743.48.

Car Service City has refused to take responsibility because I did not return the vehicle to them — despite the fact that it had broken down and was unsafe to drive.

This experience has cost me over R21 000 and caused significant stress and safety concerns for my family. Very disappointed in both the workmanship and the lack of accountability.