My Horrible Experience At Car Service City Sandton

Had an absolutely terrible experience at car service city Sandton, their customer service is non-existent. They promised to have my car done within a day but then took an extra three days to complete the job and they blamed it on Telkom because they didn't have phones to order the parts. They did not apologise or offer any form of compensation or show any kind of remorse, the guy at the front desk, Greg Woolg... even went as far as insulting me and mocking me. As a consumer, I feel so upset and victimized I cannot even use words to express it, I would not recommend visiting this branch as they are so unfriendly and insulting.