****med by car service city parklands

Booked my car for service around the 13th of Feb and was told that a full diagnostic report needs to be done,I was then told there was a leak that needs to be sorted,a quote was given to me which I agreed to pay,after my car was there for about a week on the 24th Feb was told that my car was taken for a long test drive and that there is an oxygen sensor that now needs replacement,i would have to pay for it and the labour if i needed it to be replaced.I asked why that was not picked up initially and the response that i got was that the mechanic suggested that it us fixed from what the diagnosis was now saying.They quoted me again for the part and labour.I then asked that all the things that they are replacing should be kept aside I’ll take them home.I told them I was not happy about paying for labour yet again for something they should have picked up…I was told it was a different job and I have to pay.I obliged and paid,two days later they tell me the part that they ordered was the incorrect one and car needs to stay longer.On the 26th or so was told the car is ready and that a test drive was done all is well.I pick up the car park it in the garage,about two weeks later I use the car and stop at a garage I notice that the bonnet does not hold on its own now anymore,the petrol attendant needs to hold the bonnet with his hand,I call the mechanic at this service place and he says that the bonnet shock must have worn out but he can sell it to me,I then told him that my car did not have bonnet shock problems ever and I am not going to pay for something that was never a problem.I then called the office and told them about the bonnet shock,initially they wanted to charge me but I told them that the car never had a bonnet shock problem and I told them that the shock was not even there someone removed it.They told me to bring the car in for a fitting of the bonnet shock…which I did not pay for. I make an appointment to take the car in the bonnet shock,that same day my car gives me the same report that it gave me before I took the car in for service in Feb.I report this and they tell me another diagnostic report needs to be done,remember at this point I’m very annoyed,they gave me the part that they said was a problem and that they had replaced when I initially picked up the car.Now I am sent the same pics of the initial problem and told I need a new radiator,my question was you have sent me the same pics from the initial service and I had asked that you give me the parts you replaced,the part you are now showing me is the same pic that you said had a problem so how is it possible that the new part they you say you installed has a new problem? I never got an answer and I told the lady that worst part is that they never gave me the part she was now claiming they had replaced.When I asked for the mechanic that worked on the car it turns out he was fired or left.Pls becareful plp when taking your car to such places,I have never experienced such ******* in day light.I am now sitting with a car with apparently a radiator problem that was not fixed and I have paid close to 20k to fix the car based on a diagnosis that I was given which obviously was wrong,worried infact what else was removed from the car…perhaps because I am female car service city parklands took it for granted that they could just make extra money which they did. Becareful folks.