******** - JD at CAR SERVICE CITY, CRAIGHALL

Two weeks ago I received an SMS indicating that CAR SERVICE CITY CRAIGHALL had a 50% special on refilling car aircons. I called and spoke to JD who confirmed the same special and I took my car in the next day to have the car aircon regassed. I asked if I could have a look while they regassed the aircon as I find this quite a fascinating processes. They mentioned NO in an abrupt way ... The customer has to wait in the waiting area and if there are any issues I will be informed thereof. I found this quite strange but didn't think too much of it. A while later they said the car was ready and all was good.

I tested the aircon and to my surprise, it was blowing out HOT air . JD then came to the car and mentioned that the CONDENSER was faulty and would cost R10k to R15 k to fix. I asked JD to come and look at the car while we tested the aircon and he flatly refused , indicating that it was definitely the condenser that only stopped working when they regassed the aircon. VERY STRANGE ...I had tested the car aircon before coming to CAR SERVICE CITY, CRAIGHALL and it was working okay . The air was not getting very cold , hence my reason for regassing the aircon.

I took the car away and had the aircon regassed elsewhere. To date all is the fine - NO CONDENSER or ANY issues at all !!!

This is just a **** used by JD from CAR SERVICE CITY, CRAIGHALL .

The RED FLAGS were : 1. Customer are NOT allowed to see the car aircon regassing , like they have something to hide. 2. Supposedly when the car was regassed they told me it was working fine , when in fact it was blowing HOT air 3. JD mentioned that the condenser was faulty and refused to discuss that any further or even look at the car with me. 4. Condenser and the aircon is working fine when regassed elsewhere.

JD at CAR SERVICE CITY, CRAIGHALL are definitely ******** at work... Kindly be careful out there !!!