1 reviews | Active since Aug 2009
False promises & sloppy workmanship at Honeydew
Against my better judgement took my car in for the 150000km service to Honeydew. Months ago I went in & things appeared fine. Few days before I actually made a booking I went in & I should not have gone back. I was very clear about how fussy I was about the car & my expectations. When I booked the car in I also handed in a document & at the same time had to sign several documents which since have not received copies of. After the service at home I saw the engine was full of oil & washed it the next morning & saw a clip was broken & air filter cover fitted totally scew which possibly resulted in the broken clip. After driving the car I looked again & oil was everywhere. The new tappet cover gasket properly had not been fitted properly. That was sorted & when asked was told engine had been washed, but at home it was obvious it was with water only, so I had to wash again. While waiting I was told that the staff were all different from when I initially went in. After complaining to HO as I wanted to contact the branch owner, the manager contacted me & 1st told me that it had to be a new clip because the mechanic had broken it & next day told that a clip from another make & model would be stuck to the existing so that it can be attached. This would certainly not be permenent solution what with the obvious heat. Most important who knows the future engine damage & expense as a result of the gasket and major oil leak if I didnt have the insight to do a check after I got the car back. Be warned about taking your car to them.
