Dissapointing service

Took my car in to car service city vrededorp Braamfontein branch on the 19th June 2025, the car was stalling and switching off, and it was towed there . They did an inspection and provided a quotation for about +-R33k, requested them to fix the important parts that could get me on the road again. One of the parts they replaced was a timing belt.

A day or 2 later they informed me that the car was still not right and will still have the same problem if they dont fix the additional repairs, the quote was again about +-R32k, there were 2 parts that were quoted at R10k each and I said no, I dont have the money, what are my options? I took an initiative and phoned the manufacturer to get a quote for the same parts and I was quoted about R+-15K , which was double of the quotation received from car service city. First red Flag, purchased the parts and they charged me labour to replace.

after the replacement they informed me again the car is not right, its not starting, they claim they called an electrician to check the keys and so on, and it turns out it was a faulty computer box, they took it in for checking, and they said i needed to replace the computer box cause it is damaged.

The plan was to call the manufacturer and find out how much is the computer box, Mike informs me that, the electrician was able to work something out and temporary fixed the box, however he does not guarantee it will go on for longer , but at least he bought be 3-6 months to get the funds and buy a new box, I said okay and MIike informed me he required R1700 for the work, which i paid. Collected the car, which was on a friday, Saturday went to a funeral and the car stopped and could not start it again, called Mike,and he said he will fetch the computer box on Monday and its wednesday, never heard from him.

Poor service and workmanship. Spent money I did not have to fix the other stuff, while the real problem is not fixed. That place is a reap off.Very disappointed that i spent so much money and my car is not moving and the timing belt is making a noise, its appalling.