MS
MPHO S

1 reviews | Active since Nov 2016

20 Sept 2018, 09:53

CHEATS,UNPROFESSIONAL AND RUDE....*********

On the 18 September 2018,I took my car for a major service at Car Service City on Nelson Mandela Street in Bloemfontein. After I collected my car and started driving,I noticed that there was suddenly a new noise almost like that of a fan belt as well as the gears that would not go in,kicked back as well as made a grinding sound. i called the receptionist who did the Admin with me to report this and he advised me to come back. the next morning on the 19th September 2018 I called and went to see the Manager as well as the Technician, whom started by going into the car and whispered something that i could not hear. They then told me that the clutch kit needed to be changed because the oil is not being distributed to the gear box, I then asked why that assessment was not included on the needs that they said they would compile while working on the car. I also mentioned that I noticed that there was water instead of coolant in the car and asked how can that be for a Major Service. I was on my way home i the afternoon when i experienced worse problems with the vehicle (gears) and i went back to the Manager. He refused to speak to me, swore at me and told me i can go to court he doesn't care.

0
Replies (0)