1 reviews | Active since Nov 2024
Car Service City Brakpan
Your Brakpan Branch. I took my Car in for a main crank seal replacement and Paid R5800 for the repairs. It was still leaking the next day after collecting my car, and I took it back for another inspection. I was told that its old oil running from the engine and must clean it first and then drive it for about 2 weeks. Took my car back again and after the inspection I was told that the seal is leaking again. After stripping my car, they said that they will cover all costs, but I need to pay an additional R4500 for work they had to do extra. I was not happy with the feedback and then rep**** that No, a mechanic cannot legally change parts on your car without your consent and then bill you for them; this is considered a breach of contract and could be considered *****ulent behaviour, meaning you are not obligated to pay for work not authorized by you. After the heated phone call Car Service City admitted to my Wife Telephonically that when they initially did the job that they didn’t clean the surface properly before installing the seal and this is why it was leaking. I’m sorry buy this is *****. So, they wanted to Charge me R4500 for properly cleaning the place where the old seal was removed? This should have been done anyway the 1st time. I am not Happy and not happy with the workmanship from Car service city.
