Car Service

<p>I'm so heartbroken as I write this message because of the treatment I'm getting from the manager by the name Stelios from Car Service City in Midland Johannesburg. I took my car for service to them on the 10th of January, the following day it started overheating, they said I must take it back, again when it came back it continued overheating I took it back and they said Themostart is not working and said I must pay an amount of R5400 I refused to pay that amount because when I took my car for service it was fine but because of desperation and wanted my car back they then said I must pay R1800. I collected my car on Saturday the 4th of February, the following day the problem started again, then i reported the matter to Stelios (the manager), and Mandla who was assisting me, i told them i will then take it to VW because they are not finding the problem. I took my car to VW on the 6th. On the 8th they told me that they have found what was the problem to my car I then gave them go ahead and fix it, here is the problem: the car was overheating due to cooling system that was not being pressurabled properly that causing an Airlock in the cooling system thus causing the vehicle to overheat and also at Car service city they put the wrong coolant in the car. I have explained the problem to them and I believe I deserve to get my R1800 back that I paid because they messed up my car and now they just undermining me as Stelios was just shouting at me and drop the phone on my ear as i was talking to him. I've been calling them and they not doing anything about this instead they want me to explain now and again what was the problem. It's been 9 days now since driving the car with no problems. They are refusing to pay me back and they didn't help me. I'm so disappointed at how they treat their customers, </p>